Last updated: January 2026
We collect information you provide directly to us, including:
We also automatically collect certain information when you use our services, including IP address, browser type, device information, and usage data.
We use the information we collect to:
When fans interact with your pre-save campaigns and smart links, we collect data on your behalf, including:
As an artist using Fanaura, you are responsible for ensuring your use of fan data complies with applicable privacy laws and regulations.
When you provide your phone number and opt-in to receive SMS/text messages from Fanaura or artists using our platform, we collect your mobile phone number and consent preferences.
We do not share, sell, rent, or otherwise disclose your mobile opt-in data or phone number to any third parties for their own marketing purposes. Your mobile information will only be used to send you the notifications you have consented to receive.
Message frequency varies based on your notification preferences. Message and data rates may apply. You can opt out at any time by replying STOP to any message or by updating your preferences in your account settings. For help, reply HELP or contact support@fanaura.com.
We do not sell your personal information. We may share information:
Important: Mobile opt-in data and consent information is never shared with third parties for marketing or promotional purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
Depending on your location, you may have the right to:
We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings, though this may affect your ability to use certain features.
Our service integrates with third-party platforms like Spotify and Apple Music. Your use of these integrations is subject to those platforms' privacy policies.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at privacy@fanaura.com